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JOB TITLE: Community Choice Guide (Housing Specialist) / Supportive Employment Specialist Company: Nessley Care, LLCSupervisor’s Title: Director / Owner Location: Office and HomeWork hours: 9am – 5:30pm, M-F (Schedule is flexible)
*This job is remote (work from home) but also requires employees to visit clients in community when needed.*
Seeking Individual Immediately:Bachelor’s degree in Sociology or Psychology or higher with 2 years’ experience in the coordination or provision of independent living services (ILS); and or, 2 years’ experience in the coordination of ILS in a social service setting under qualified supervision; or (4) years’ experience working with a disabled person or you as a disabled person.• Detail oriented, accurate & proven ability to consistently meet schedules & deadlines.• Ability to effectively communicate information to others oral/written.• Ability to effectively develop Excel spreadsheets & work in the other Microsoft applications, have latest version of Windows and have Microsoft office available at time of hire• Must have own computer and quiet work area.• Reliable Transportation • Able to properly handle confidential information.• Clean driving record and able to drive in and out of counties• This position requires an average of 25% interaction in the local community.
Starting Salary$25.00-$26.00 per hour (depending on experience, education, and location)
Position Summary:You will be tasked with providing a variety of office and field activities to manage and monitor your individual client case load, to re-house / transition-in-place (adult family homes, assisted living facilities, independent housing) Medicaid patients, performs direct client services, and compiles related documentation, compiling your notes, maintaining client records and documents, coordinating meetings/calendars and travel to see and transport client to visit potential housing, shopping, and other required locations, complete special project work as assigned. Supportive Employment program supports individuals in achieving paid employment, engaging in volunteer activities, participating in retraining programs, and more.
Position Responsibilities:Housing/Supportive Employment Specialist:
Involves orienting all eligible participants to the program and providing housing search and supportive services to promote participants self-sufficiency, integration into the community, and permanency in housing; performing administrative tasks involved in the review and maintenance of a caseload of program participants; summarizing work completed, complete billing form. The principal duties are performed both in a general office environment, your home, and in the field and community where program participants reside.Essential FunctionsThis list is not exhaustive and may be supplemented as necessary.1. Using the supplied state assessment for housing barriers of individuals who qualify for our services under the WA Program (Washington Roads) who may be experiencing homelessness; to search for adequate and safe housing.2. Develop a housing procurement, financial, and self-sufficiency case management plan with clients. This shall include intake interview to determine client’s needs, goals, and eligibility.3. Provide mediation and advocacy with landlords on the client’s behalf to develop a workable plan to obtain and or maintain housing.4. Assist participants in locating and securing housing of their choice.5. Create and maintain consistent communication channels, both verbal and written, between several parties (i.e. social worker, landlord, referral source, collaborating agencies, debtors and creditors).6. Serve as an ongoing liaison (while assigned to the case) between social workers, property managers and participants.7. Provide information and referral assistance regarding available support from appropriate social service agencies and/or community programs.8. Assist in development of and encourage adherence to a personal budget through pro-active housing and budget counseling sessions; assist in finding and applying for payee services; provide budget counseling and education to assist clients in establishing payments plans for bills and past debts and to assist clients in obtaining and maintaining their housing.9. Assist participants in development of a strength-based/solution-focused individualized goal and action plan that promotes permanent housing and self-sufficiency; develop an effective, timely referral network in order to ensure ongoing direction and support as needed.10. Identify participant strengths and barriers to stability and assist participants to reducing barriers and linking to resources and services.11. Provide pro-active follow-up home visits to ensure stability and further progress towards self-sufficiency; this includes support, advocacy, reducing isolation, listening, problem solving, and identification of resources to assist with reintegration of participants in the community, shop with the client and carry in / put away purchased items.12. Apply knowledge of residential lease contracts to educate clients of their rights and responsibilities.13. Maintain accurate daily logs records, monthly outcome reports, and files for each client.14. Transport clients as deemed necessary. Transportation requirements should be limited to viewing potential housing, department of licenses, social security office, social service agencies and other locations deemed necessary by Nessley Care owners.15. Under the direction of the Supervisor, gather employee notes, ensure accuracy of Billing Tracking Form.16. Maintain effective working relationships with employees and customers at all levels within the Roads to Community Living Program. Ensure smooth operations, productive communications, and effective understanding during all interpersonal contacts. Provide current and accurate information to all requesters, courteously and in a timely manner.• Project Support – typical duties may include business process mapping, creation or maintenance of job procedure manuals, and testing and validation of project data as it relates to Benefits of Nessley Care, LLCFinancial Administration & Support• Prepare, maintain and monitor individual billing for hours worked, maintain ledger of hours worked and complete your weekly billing as instructed. Submit receipts for purchase orders, vendor invoices, submit reimbursement requests for purchases made on client behalf.Required Qualifications:• Bachelor’s degree in Sociology or Psychology or higher with 2 years’ experience in the coordination or provision of independent living services (ILS); or, 2 years’ experience in the coordination of ILS in a social service setting under qualified supervision; or,(4) years’ experience working with a disabled person or you as a disabled person.• Detail oriented, accurate & proven ability to consistently meet schedules & deadlines.• Ability to effectively communicate information to others oral/written.• Ability to apply knowledge to planning, problem solving & being prepared for the unforeseen.• Ability to navigate and understand information technology systems applications.• Ability to effectively develop Excel spreadsheets & work in the other Microsoft applications.• Access to Microsoft office and PDF editing on person computer• Strong interpersonal skills w/ ability to work collaboratively.• Strong customer service skills.• Aptitude to learn core job processes quickly.• Able to properly handle confidential information.• Able to work in high energy and changing environment.• Able to work outside normal business hours or weekends as needed.• Must pass Criminal background check requirements at time of hire and bi-annually.• Reliable transportation for independent travel to client homes, community connection/resources, and meetings. • Auto insurance• Valid Washington driver’s license • Clean driving record and able to drive in and out of counties• In the community 25% of the work week• Must have computer and internet.• Ability to work in a home setting with no distractions. Desired Qualifications:• Bachelor’s Degree in Social Services or Health Care.• Experience working with those with a disability or general public.
Physical Demands and Work Environment:The physical demands and work environment characteristics described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:• Physical Demands: Required to sit for extended periods of time at a desk/computer terminal. Able to view computer monitor from a reasonable distance. Able to lift 25 pounds.• Work Environment: Air-conditioned office environment and working from home, and in the fieldPlease note that at the time a candidate is made a job offer, the candidate will be subject to a background check.
BENEFITSBenefits include Two weeks of vacation, 7 sick days, and 10 paid holidays annually, agency assist with 50% percentage of medical and dental insurance premiums. Nessley Care offers 401K to all staff that have worked for the agency for 1 year.
TO APPLYSend Resume to jobs.nessleycare.com
Job LocationThurston County, Pierce County, King County, Snohomish County
*This job is remote (work from home) but also requires employees to visit clients in community when needed.*
Seeking Individual Immediately:Bachelor’s degree in Sociology or Psychology or higher with 2 years’ experience in the coordination or provision of independent living services (ILS); and or, 2 years’ experience in the coordination of ILS in a social service setting under qualified supervision; or (4) years’ experience working with a disabled person or you as a disabled person.• Detail oriented, accurate & proven ability to consistently meet schedules & deadlines.• Ability to effectively communicate information to others oral/written.• Ability to effectively develop Excel spreadsheets & work in the other Microsoft applications, have latest version of Windows and have Microsoft office available at time of hire• Must have own computer and quiet work area.• Reliable Transportation • Able to properly handle confidential information.• Clean driving record and able to drive in and out of counties• This position requires an average of 25% interaction in the local community.
Starting Salary$25.00-$26.00 per hour (depending on experience, education, and location)
Position Summary:You will be tasked with providing a variety of office and field activities to manage and monitor your individual client case load, to re-house / transition-in-place (adult family homes, assisted living facilities, independent housing) Medicaid patients, performs direct client services, and compiles related documentation, compiling your notes, maintaining client records and documents, coordinating meetings/calendars and travel to see and transport client to visit potential housing, shopping, and other required locations, complete special project work as assigned. Supportive Employment program supports individuals in achieving paid employment, engaging in volunteer activities, participating in retraining programs, and more.
Position Responsibilities:Housing/Supportive Employment Specialist:
Involves orienting all eligible participants to the program and providing housing search and supportive services to promote participants self-sufficiency, integration into the community, and permanency in housing; performing administrative tasks involved in the review and maintenance of a caseload of program participants; summarizing work completed, complete billing form. The principal duties are performed both in a general office environment, your home, and in the field and community where program participants reside.Essential FunctionsThis list is not exhaustive and may be supplemented as necessary.1. Using the supplied state assessment for housing barriers of individuals who qualify for our services under the WA Program (Washington Roads) who may be experiencing homelessness; to search for adequate and safe housing.2. Develop a housing procurement, financial, and self-sufficiency case management plan with clients. This shall include intake interview to determine client’s needs, goals, and eligibility.3. Provide mediation and advocacy with landlords on the client’s behalf to develop a workable plan to obtain and or maintain housing.4. Assist participants in locating and securing housing of their choice.5. Create and maintain consistent communication channels, both verbal and written, between several parties (i.e. social worker, landlord, referral source, collaborating agencies, debtors and creditors).6. Serve as an ongoing liaison (while assigned to the case) between social workers, property managers and participants.7. Provide information and referral assistance regarding available support from appropriate social service agencies and/or community programs.8. Assist in development of and encourage adherence to a personal budget through pro-active housing and budget counseling sessions; assist in finding and applying for payee services; provide budget counseling and education to assist clients in establishing payments plans for bills and past debts and to assist clients in obtaining and maintaining their housing.9. Assist participants in development of a strength-based/solution-focused individualized goal and action plan that promotes permanent housing and self-sufficiency; develop an effective, timely referral network in order to ensure ongoing direction and support as needed.10. Identify participant strengths and barriers to stability and assist participants to reducing barriers and linking to resources and services.11. Provide pro-active follow-up home visits to ensure stability and further progress towards self-sufficiency; this includes support, advocacy, reducing isolation, listening, problem solving, and identification of resources to assist with reintegration of participants in the community, shop with the client and carry in / put away purchased items.12. Apply knowledge of residential lease contracts to educate clients of their rights and responsibilities.13. Maintain accurate daily logs records, monthly outcome reports, and files for each client.14. Transport clients as deemed necessary. Transportation requirements should be limited to viewing potential housing, department of licenses, social security office, social service agencies and other locations deemed necessary by Nessley Care owners.15. Under the direction of the Supervisor, gather employee notes, ensure accuracy of Billing Tracking Form.16. Maintain effective working relationships with employees and customers at all levels within the Roads to Community Living Program. Ensure smooth operations, productive communications, and effective understanding during all interpersonal contacts. Provide current and accurate information to all requesters, courteously and in a timely manner.• Project Support – typical duties may include business process mapping, creation or maintenance of job procedure manuals, and testing and validation of project data as it relates to Benefits of Nessley Care, LLCFinancial Administration & Support• Prepare, maintain and monitor individual billing for hours worked, maintain ledger of hours worked and complete your weekly billing as instructed. Submit receipts for purchase orders, vendor invoices, submit reimbursement requests for purchases made on client behalf.Required Qualifications:• Bachelor’s degree in Sociology or Psychology or higher with 2 years’ experience in the coordination or provision of independent living services (ILS); or, 2 years’ experience in the coordination of ILS in a social service setting under qualified supervision; or,(4) years’ experience working with a disabled person or you as a disabled person.• Detail oriented, accurate & proven ability to consistently meet schedules & deadlines.• Ability to effectively communicate information to others oral/written.• Ability to apply knowledge to planning, problem solving & being prepared for the unforeseen.• Ability to navigate and understand information technology systems applications.• Ability to effectively develop Excel spreadsheets & work in the other Microsoft applications.• Access to Microsoft office and PDF editing on person computer• Strong interpersonal skills w/ ability to work collaboratively.• Strong customer service skills.• Aptitude to learn core job processes quickly.• Able to properly handle confidential information.• Able to work in high energy and changing environment.• Able to work outside normal business hours or weekends as needed.• Must pass Criminal background check requirements at time of hire and bi-annually.• Reliable transportation for independent travel to client homes, community connection/resources, and meetings. • Auto insurance• Valid Washington driver’s license • Clean driving record and able to drive in and out of counties• In the community 25% of the work week• Must have computer and internet.• Ability to work in a home setting with no distractions. Desired Qualifications:• Bachelor’s Degree in Social Services or Health Care.• Experience working with those with a disability or general public.
Physical Demands and Work Environment:The physical demands and work environment characteristics described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:• Physical Demands: Required to sit for extended periods of time at a desk/computer terminal. Able to view computer monitor from a reasonable distance. Able to lift 25 pounds.• Work Environment: Air-conditioned office environment and working from home, and in the fieldPlease note that at the time a candidate is made a job offer, the candidate will be subject to a background check.
BENEFITSBenefits include Two weeks of vacation, 7 sick days, and 10 paid holidays annually, agency assist with 50% percentage of medical and dental insurance premiums. Nessley Care offers 401K to all staff that have worked for the agency for 1 year.
TO APPLYSend Resume to jobs.nessleycare.com
Job LocationThurston County, Pierce County, King County, Snohomish County